Our customer is a company that provides car leasing services and fleet management services to its customers. Fleet management means that our customer takes care of all the maintenance of client's cars. Thousands of cars are in service at the same time. The system keeps a track of events related to each car. Customers (fleet administrators and ordinary drivers) in their personal areas create request forms for repair and maintenance of the cars as needed. Our customer accepts request forms and does all the necessary work to meet these requests. Customers monitor the execution of requests.
In addition, the fleet administrators manage drivers, fuel cards, insurance policies, driver's licenses, medical certificates and other documents.
The private area of the fleet administrator should allow to perform the following tasks:
The driver's personal area should allow to perform the following tasks:
The developed system of personal areas allowed our customer to provide a desirable level of quality service to their customers, to preserve the existing customers and attract new ones.
The ease of use and reliability of the system made repair request filing simple and visual.
Automatic control over the document expiration term allowed to avoid forced downtime of cars or drivers.
Wide opportunities increased the loyalty of fleet administrators towards our customer.