Our support services
We offer full-range IT maintenance for medium and small businesses. This scope includes technical maintenance and support of corporate information systems, web projects and related back-end infrastructure. Support in 24/7 mode is available at special request.
Our customers are protected against unexpected product issues by comprehensive warranty obligations SMYT undertakes for each development. These obligations include analysis and localization of the issues with their further elimination. All warranty related tasks have top-priority in our internal procedures.
The standard warranty term varies near one year depending the complexity and the scale of a project. Support is a core element of long-term cooperation with customers and one of the key performance indicators for an outsourcing development company. Therefore, we spare no effort to get any maintenance issues solved as fast as possible.