Risk management in outsourcing
For many reasons, primarily because of high salary rates for in-house local developers and of the value for money offshore outsourcing is becoming more and more popular in Europe and USA.
This often makes sense, but to outsource also means to risk from a customer's point of view when you deal with an outsourcing company for the first time.
We will describe the typical risks arising when a company outsources software development, IT support or any other services. In other words what must be checked when hiring an offshore outsourcing team.
Cultural and communication issues
What do you expect from a developer when you outsource a project? We guess, it is a well-done job without delays. But what if it’s just problematic to speak the same language with your counterpart because their team has poor English or there are cultural compatibility issues between your point of contact? It may ruin all the hypothetical progress in your cooperation due to misunderstanding between the parties engaged. Or what if you have to haunt your numerous points of contact unwilling to discuss the pending issues?
Make sure the outsourcing company is able to provide effective communication.
Lack of value for money
It’s common knowledge that when you outsource development you risk getting too little. To little performance, too little technology, too little result. The code you get is full of bugs, the system architecture is wrongly designed and the entire solution crashes occasionally.
Make sure you are going to get at least the quality you pay for.
When you deal with an outsourcing company you share a lot of private information no matter what exactly project it is. Your business processes, secret data, even strategy - all this gets known to the company you choose as designers and developers of your solution. And how can you be sure all this info isn’t going to be disclosed to third parties?
Make sure your outsourcing company provides good non-disclosure agreements.
Quality of the product you get depends not only on how skilled the developers are. Proper development requires genuine planning, effective team control and the right project management methodology. The outsourcing company you choose should have the necessary experience for such projects, otherwise they will fail. This is one of the most crucial risks you face.
Make sure your outsourcing company has proper management qualifications for a project you need to get developed.
Time zone issues
The essence of offshore outsourcing is that your partner is located miles away. In some cases this may lead to time zone issues: when you come to the office your opponent’s team are leaving theirs.
Make sure the outsourcing company is able to arrange time-convenient communication disregarding the time-zone differences and distance between your offices.
So, choose the right outsourcing team and get the results you want to get. We are not promoting ourselves as a one and only outsourcing company you may need.
We cannot since we don't know anything about your tasks and constraints.
Let us get in touch to check if there is anything outstanding we can do for you!
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Whether it is technological or business cooperation, it will be mutually beneficial basing on win-win approach.
Our dedicated development clusters or single developers, maintenance and support teams, IT staff recruitment department and IT infrastructure consultants are at customers' disposal.
This is what we offer and this is what may let you or your clients both save expenses and gain more profit running their businesses.
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